Split Rock Rehabilitation & Healthcare Center

Covid-19 Virus Updates

Effective March 7Th, No Appointments Are Necessary. However, We Have To Adhere To NYS DOH Infection Control Guidelines And Proof Of Testing Is Still Required. Thank You!

Read Our Important Covid-19 Policy Updates

Dear Families:

We will be continuously updating our website on the status of COVID-19 here at Split Rock Rehabilitation and Healthcare Center to quickly communicate all new information with you. We want to assure you that we are following the CDC and DOH guidelines for Nursing Homes.

As testing will become more available to us, we will begin  testing and retesting our residents, many of whom have already been treated for the virus and are asymptomatic. This is in order to properly cohort our residents  so that we can minimize transmission.

We are now seeing a number of residents who are well enough to consider taking off  precautions, which is very encouraging.

Please be aware that each family is notified individually of COVID-19 results and any other changes in a resident’s condition. Our staff will be calling designated family members with current updates on those who are positive. We are doing our best to provide physical, emotional and spiritual care to all of our residents and to their loved ones.

We also want to share that while we have had staff who have been out ill with the virus, we are seeing many returning to work which is another encouraging sign for all of us.

We encourage you to call our facility at 718-798-8900 for updates on the status of your loved one.

We recognize the hardship that these times have placed on our residents and their families, and it is painful for us to see our residents separated from their loved ones as is their usual routine

Plan Of Action

We have implemented video calls for our residents to see/speak to their loved ones.

We encourage families to send care packages for their loved ones that include a photo of the sender to be used as a memory prompt.

We ask families to send video messages that can be replayed - Send via email to our Director of Recreation Christina DePolo- CDepolo@splitrockrehab.com

To schedule/coordinate, or for questions about resident communication, please reach out to the Recreation Department on extension -165.

We ask that families reach out to our  Social Workers for any update on your loved one’s condition.

Please avoid/limit calls to the nursing station to alleviate that burden on the nurses as they are on the front lines battling the virus.

Social Workers:

Director of Social Work

Cathy Rauschendorfer
Extension 129-Crauschendorfer@splitrockrehab.com

Second floor Social worker

Raenesha Peake
Extension 187- rpeake@splitrockrehab.com

Third floor social worker

Osafo Boateng
Extension 123 - oboateng@splitrockrehab.com

Fourth Floor Social Worker

Kelly Marin
Extension 124 -Kmarin@splitrockrehab.com

For any other questions, please do not hesitate to contact the facility.

Stay safe and healthy!

Cathy Rauschendorfer

Director of Social Services

Cathy Rauschendorfer is the Director of the Social Services department at Split Rock.  She joined our team in 2018, bringing with her, 17 years of experience in long term care.  Cathy received her Master’s degree from Fordham University, where she graduated Summa cum laude.  She is a Licensed Social Worker as well as a Licensed Nursing Home Administrator.

Cathy provides supervision and leadership to the Social Work team at Split Rock, as well as, providing support and education for the residents, families and the staff at the facility.  Cathy’s experience has given her a deep appreciation for how the quality of life for those we serve is impacted by the quality of care we provide. Therefore, she is dedicated to providing excellent service to all those that the facility serves.

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Rachel Sampson

Director of Respiratory

Rachel M. Sampson, MPH, RRT is the director of respiratory care services.  She brings to the facility 25 years of experience working with residents in acute and sub-acute facilities who present with varying respiratory illnesses.

Ms. Sampson is passionate about providing quality care to all, and with a team of dedicated respiratory therapists, is always searching for new developments and modalities to utilize for the respiratory population at the facility. The director is often consulted by other professionals @ Spilt Rock for her clinical expertise.

Although respiratory care is her specialty she enjoys interacting with all the residents and can be seen throughout the facility laughing and encouraging the residents to achieve their goals.

Her motto is: Quality care @ all times.

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Soha Alsafadi

Director of Nursing Services

Soha is a creative, dedicated and engaging, highly accomplished healthcare leader professional with a Master's degree in Nursing Administration, along with 30+ years of nursing experience, with the last 13 years being in leadership and management. Expert at building high-performing nursing teams. Energetic, determined, proactive and forward-thinking innovator and imparts a passion for providing high quality and safe patient care whilst demonstrating exceptional professional and clinical excellence. Talented and sought after nursing professional with excellent academic credentials and a proven capacity to work in multi-cultural.

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Dr. Mary Rose

Director of Rehabilitation

Dr. Mary Rose Custodio-Ober has been a Physical therapist in NY since 2004. She received her bachelors from De La Salle University, Philippines and her doctorate from Dominican College, New York. Dr. Ober manages the rehabilitation department of Split Rock Rehabilitation and Health Care Center ensuring a systemic approach to assessing and constructing operational efficiencies to enhance patient care and services.

In her years of service, she has demonstrated great leadership skills, often partaking on patient care, providing knowledge, advice, and counsel. She ensures that her team members feel comfortable and encourages collaboration in creating an interdisciplinary team approach towards patient care. Dr. Ober personifies professionalism in every duty she partakes, demonstrating ethical responsibility and excellence in conflict management to advocate for both rehab personnel and residents.

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Cristobal Castillo F.S.D

Director of Food Services

Cristobal Castillo has 20 plus years’ experience in the food industry and hospitality industry. He has served as a Food Service Director for 13 years at Split Rock Rehabilitation and Healthcare Center. As director of food services, he implements advanced systems to improve food service quality. In addition, he offers nutritious and high-quality cuisines. He upholds high standards of food safety, sanitary conditions, and hospitality practices. Additionally, he works with the recreation team to develop entertaining, captivating, and engaging events for residents and staff morale. He cares deeply about the wellbeing of the residents and strives to win their approval. He is aware of the profound impact that a delicious meal presented beautifully can have on someone's day.

Cristobal grew passion for the food industry at an early age. He took a few classes at Culinary Institute of NY in the early 2000’s. He is SERV safe Certified (QFO) and holds a New York State Mental Health and Hygiene Food Handlers Certificate. He has 20 years of hospital culinary expertise, first as a Sous Chef at Our Lady of Mercy Medical Center and later as a Chef/Purchasing Manager at Montefiore Medical Center.

Father of four children and three grandchildren, Cristobal is a devoted husband. He enjoys going outdoor hiking, swimming in rivers, watching football, baseball, and basketball games, and spending time with his family.

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Christina DePolo

Director Of Recreation Services

Christina joined Split Rock Rehab. & Health Care Center as it’s Activities Director early 2021 with a mission to provide quality of life to her residents.  Over the past year, she had done just that, fulfilling her purpose through engaging, interactive and rewarding one-on-one and group activities for the individuals she serves.  In the capacity of Activities Director, Christina is responsible for the development and coordination of activity programs for the community that reflects the varied interests and needs of the residents and provides them with meaningful and life enriching activities.

Bringing with her over 20 years of professional expertise, Christina understands the value of elevating her residents’ lives through personal engagement and enrichment.  She is aware that activities play a vital role in improving the quality of life in every resident in our community, regardless of their physical, emotional, social or spiritual status is.

Christina is a Certified Activities Director through the National Certification Council For Activity Professionals.  She is a graduate of Fordham University.

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Rebecca Fine MS RDN CDN

Director of Dietary Services

Rebecca earned her Bachelor of Science & her Master of Science in Nutrition
from Brooklyn College.

Rebecca has been working in Long-Term care as a Registered Dietitian for over 20 years.
Her specialties include providing optimum care for high risk patients including residents on a ventilator, providing enteral nutrition, working closely with our hemodialysis team, oncology & has vast experience with residents who exhibit advanced stage dementia. Rebecca has had a lot of success working with the SplitRock team in helping patients upgrade their diet consistencies, in weaning patients off of enteral feeding & ventilators, and improving their quality of life.

Rebecca also works closely with the short-term care & Adult day care population and provides seminars & lectures on nutrition education, giving them relevant tools that they can utilize to improve their nutrition when they are returned back to their home environment.

Rebecca has fun interacting with our residents, often joining in their karaoke jam sessions
and other activities.

Rebecca believes that communication between staff, residents & families is fundamental in achieving the best possible outcome for her patients.

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