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Frequently Asked Questions

What articles of clothing should I bring?

We recommend approximately five changes of clothing and a pair of comfortable rubber-soled shoes. All articles should be washed, clearly labeled with the resident’s name in permanent ink, and entered into the patient’s personal inventory log in the medical chart. Other personal items should be marked or engraved for identification. We advise that patients do not keep valuable jewelry or large amounts of cash in the facility.

Can I bring my loved one's favorite food?

Consistent with the provision of special diets, always consult with the nursing staff before bringing food to patients. Any food kept in the resident room must be in properly sealed containers.

Where should I park when I come visit?

Ample free parking available on the street. Please observe all posted city parking signs. Avoid parking in spaces specifically reserved for the handicapped, employees, and physicians.

Will I be required to do my loved one's laundry?

Bed linens, hospital gowns, and towels are provided and laundered by the facility. If you would prefer to do laundry for your loved one, please inform the charge nurse/social services designee.

My loved one has a favorite chair that I'd like to bring to the facility. Can you accommodate this?


We always want our patients to be comfortable; if space permits, small personal items from the resident’s home are always welcome.



Can my loved one receive mail?


Definitely. Mail is delivered to patients personally on a daily basis except for weekends and holidays.





Can I take my loved one home for a visit?

Patients may have a leave of absence only with MD authorization, which can be arranged through nursing staff. The resident or responsible party upon arrival and departure must sign the LOA (leave of absence) book, located at the nursing stations.





When are visiting hours?

We always welcome visitors. We recommend visiting between the hours of 8 a.m. and 8 p.m. If you have a special circumstance, please speak with the charge nurse on duty so alternate visiting hours may be arranged.





Is there a limit to the number of people who can visit at one time?

Although we do not have a formal policy stating visitation guidelines, we suggest using the common areas of the facility to meet with your loved one. If it is not possible to visit in one of the common areas, we suggest a limit of one to three people in a resident room at one time.





Can I bring my children to visit?


We encourage children to visit, however, we ask you to alert the charge nurse to anyone visiting the facility under the age 12.







How often will a physician or health professional visit?

Physicians generally see patients upon admission and once every 30 days thereafter. However, our nursing professionals are in constant contact with all of the physicians that visit the facility. Some insurance companies require that physicians visit more often. Check with our nursing staff for further information.








Is there someone who provides haircuts?

We have beauticians available by appointment. Please contact the social service department to set up an appointment. Payments for all services are to be made in advance or at the Beauty Shop during appointment.

Are there any private rooms available to use?

You may reserve our conference rooms for any special events (birthdays, holidays, meals) in advance with the social services department.

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