Split Rock Rehabilitation & Healthcare Center

Home Care Services

When a person can stay in their home yet still requires care or monitoring, Split Rock Center offers two levels of home health services. In meeting the challenges of an illness or disability, having professional health services in one’s home, instead of staying in the hospital, is often much more comfortable for many. In addition, having trained medical staff available can help ease the transition from a medical center back to one’s daily life.

As New York City’s premier Certified Home Health Agency (CHHA), Split Rock Center aims to provide compassionate and expert support.  Through this program, our home health nurses travel to our patients’ homes to provide nursing services, from administering medication to round the clock medical treatments.

In-home Care

Our in home health program is designed to care for patients with specific medical needs and includes a broad array of professional and non-professional services. Working with the physician, a personal plan is designed to meet the needs of the client.

The in home care team includes an intake nurse, who provides an initial evaluation of the patient. After assessing the condition and needs of the patient, a team coordinates care, monitors progress closely and makes adjustments as needed. The result is, patients are well cared for and supported throughout the healing process.

In Recovery

If you or a loved one is in recovery from a stroke, accident or other medical incident, Split Rock offers compassionate recovery care options by our skilled nursing team. Physical therapy is offered in recovering mobility, speech therapy is provided to recover speech, or help the patient to manage communication problems.  Medical social services and occupational therapy is also offered. Occupational therapy focuses on giving patients back the ability to maintain daily living and working skills after dealing with the effects of an accident or disorder. In addition, patient and family educational services help to inform and advise loved ones on ongoing care and support.

Monitoring Services

Sometimes, when managing an illness, disability or injury, monitoring of a patient is necessary. Medical monitoring includes the observation of a patient’s condition by measuring statistics such as blood pressure. A variety of monitoring services are available from the convenience of your home, including cardiac and anticoagulant monitoring.

Skilled nurses can also help with administering medication and medication management. Our team can also administer flu shots if needed or desired.

Short Term Nursing

Split Rock Center can also meet the needs of patients who need a short session of skilled care. After an operation or an accident, 24 hour medical care can be administered in your home by skilled nurses. Treatments such as wound care, cardiac pulmonary care and ventilator care are also offered.

Specialized Care:

If one is dealing with a specific health disorder, our team is specialized in dealing with an array of needs. This includes administering care for diabetics, as well as providing education on what the patient can do when faced with this condition. For those coping with incontinence and related disorders, Split Rock offers a bladder and bowel program. In addition, our team is specialized in caring for patients with cardiac problems.

Split Rock aims to provide a well-rounded variety of services to help one feel at ease at home. All in-home services our staff can offer include:

24-hour medical care after discharge from the hospital

Central line and port maintenance and management

Personal care services (bathing, dressing, grooming, etc.)

Home health aides

In addition to in-home services provided by nurses, Split Rock also offers another level of at-home care if a patient is semi autonomous, but needs some supplementary help. Our center is licensed and approved to provide Home Health Aides when patients would prefer to be at home but still need extra assistance with their daily routine.  All care is monitored and overseen by an assigned social worker and Registered Nurse assigned to your case.

Aides are trained in providing many aspects of personal care. These include hygiene related activities such as bathing, dressing and grooming. To keep the home tidy, aides also provide light housekeeping. To help the patients with mealtime, staff provide food preparation, as well as monitoring their diet and nutrition. For exercise, staff can accompany the patient on walks or other light exercise activities.

Besides personal care, aides can provide a helping hand with everyday tasks such as arranging appointments, receiving home deliveries and answering the telephone.

Frequently, when dealing with the complications of a medical problem, patients can get lonely or upset. In addition to care, an aide can also give companionship — someone to talk to and confide in. When a patient needs someone to chat with, or have a shoulder to lean on, our friendly staff members are there for them.

Our home health aides help with:

provide personal care and hygiene

reminders to take medications

Bathing, dressing and personal grooming

Companionship and conversation

Arrange appointments

Cathy Rauschendorfer

Director of Social Services

Cathy Rauschendorfer is the Director of the Social Services department at Split Rock.  She joined our team in 2018, bringing with her, 17 years of experience in long term care.  Cathy received her Master’s degree from Fordham University, where she graduated Summa cum laude.  She is a Licensed Social Worker as well as a Licensed Nursing Home Administrator.

Cathy provides supervision and leadership to the Social Work team at Split Rock, as well as, providing support and education for the residents, families and the staff at the facility.  Cathy’s experience has given her a deep appreciation for how the quality of life for those we serve is impacted by the quality of care we provide. Therefore, she is dedicated to providing excellent service to all those that the facility serves.

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Rachel Sampson

Director of Respiratory

Rachel M. Sampson, MPH, RRT is the director of respiratory care services.  She brings to the facility 25 years of experience working with residents in acute and sub-acute facilities who present with varying respiratory illnesses.

Ms. Sampson is passionate about providing quality care to all, and with a team of dedicated respiratory therapists, is always searching for new developments and modalities to utilize for the respiratory population at the facility. The director is often consulted by other professionals @ Spilt Rock for her clinical expertise.

Although respiratory care is her specialty she enjoys interacting with all the residents and can be seen throughout the facility laughing and encouraging the residents to achieve their goals.

Her motto is: Quality care @ all times.

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Soha Alsafadi

Director of Nursing Services

Soha is a creative, dedicated and engaging, highly accomplished healthcare leader professional with a Master's degree in Nursing Administration, along with 30+ years of nursing experience, with the last 13 years being in leadership and management. Expert at building high-performing nursing teams. Energetic, determined, proactive and forward-thinking innovator and imparts a passion for providing high quality and safe patient care whilst demonstrating exceptional professional and clinical excellence. Talented and sought after nursing professional with excellent academic credentials and a proven capacity to work in multi-cultural.

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Dr. Mary Rose

Director of Rehabilitation

Dr. Mary Rose Custodio-Ober has been a Physical therapist in NY since 2004. She received her bachelors from De La Salle University, Philippines and her doctorate from Dominican College, New York. Dr. Ober manages the rehabilitation department of Split Rock Rehabilitation and Health Care Center ensuring a systemic approach to assessing and constructing operational efficiencies to enhance patient care and services.

In her years of service, she has demonstrated great leadership skills, often partaking on patient care, providing knowledge, advice, and counsel. She ensures that her team members feel comfortable and encourages collaboration in creating an interdisciplinary team approach towards patient care. Dr. Ober personifies professionalism in every duty she partakes, demonstrating ethical responsibility and excellence in conflict management to advocate for both rehab personnel and residents.

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Cristobal Castillo F.S.D

Director of Food Services

Cristobal Castillo has 20 plus years’ experience in the food industry and hospitality industry. He has served as a Food Service Director for 13 years at Split Rock Rehabilitation and Healthcare Center. As director of food services, he implements advanced systems to improve food service quality. In addition, he offers nutritious and high-quality cuisines. He upholds high standards of food safety, sanitary conditions, and hospitality practices. Additionally, he works with the recreation team to develop entertaining, captivating, and engaging events for residents and staff morale. He cares deeply about the wellbeing of the residents and strives to win their approval. He is aware of the profound impact that a delicious meal presented beautifully can have on someone's day.

Cristobal grew passion for the food industry at an early age. He took a few classes at Culinary Institute of NY in the early 2000’s. He is SERV safe Certified (QFO) and holds a New York State Mental Health and Hygiene Food Handlers Certificate. He has 20 years of hospital culinary expertise, first as a Sous Chef at Our Lady of Mercy Medical Center and later as a Chef/Purchasing Manager at Montefiore Medical Center.

Father of four children and three grandchildren, Cristobal is a devoted husband. He enjoys going outdoor hiking, swimming in rivers, watching football, baseball, and basketball games, and spending time with his family.

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Christina DePolo

Director Of Recreation Services

Christina joined Split Rock Rehab. & Health Care Center as it’s Activities Director early 2021 with a mission to provide quality of life to her residents.  Over the past year, she had done just that, fulfilling her purpose through engaging, interactive and rewarding one-on-one and group activities for the individuals she serves.  In the capacity of Activities Director, Christina is responsible for the development and coordination of activity programs for the community that reflects the varied interests and needs of the residents and provides them with meaningful and life enriching activities.

Bringing with her over 20 years of professional expertise, Christina understands the value of elevating her residents’ lives through personal engagement and enrichment.  She is aware that activities play a vital role in improving the quality of life in every resident in our community, regardless of their physical, emotional, social or spiritual status is.

Christina is a Certified Activities Director through the National Certification Council For Activity Professionals.  She is a graduate of Fordham University.

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Rebecca Fine MS RDN CDN

Director of Dietary Services

Rebecca earned her Bachelor of Science & her Master of Science in Nutrition
from Brooklyn College.

Rebecca has been working in Long-Term care as a Registered Dietitian for over 20 years.
Her specialties include providing optimum care for high risk patients including residents on a ventilator, providing enteral nutrition, working closely with our hemodialysis team, oncology & has vast experience with residents who exhibit advanced stage dementia. Rebecca has had a lot of success working with the SplitRock team in helping patients upgrade their diet consistencies, in weaning patients off of enteral feeding & ventilators, and improving their quality of life.

Rebecca also works closely with the short-term care & Adult day care population and provides seminars & lectures on nutrition education, giving them relevant tools that they can utilize to improve their nutrition when they are returned back to their home environment.

Rebecca has fun interacting with our residents, often joining in their karaoke jam sessions
and other activities.

Rebecca believes that communication between staff, residents & families is fundamental in achieving the best possible outcome for her patients.

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